This Refund Policy explains when refunds are available for the Anytime Trivia service.
Setup Fee & Hardware Returns
Anytime Trivia includes a physical device provided as part of the one-time setup fee.
If you choose to cancel your subscription, you may be eligible for a refund of the setup fee only if the device is returned to us in good working condition.
To qualify for a setup fee refund:
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The device must be returned within 30 days of cancellation
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The device must be in working condition, with no significant damage
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The device must be returned following the instructions provided by our team
Once the device is received and inspected, any eligible refund will be issued to the original payment method.
Subscription Fees
Monthly subscription fees are non-refundable.
This includes:
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Partial months
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Unused time after cancellation
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Promotional or discounted subscription periods
You may cancel your subscription at any time. Service will continue through the end of the current billing period.
Return Shipping
Unless otherwise stated in writing, customers are responsible for the cost of return shipping. We recommend using a trackable shipping method, as we are not responsible for devices lost in transit.
No Device Return = No Setup Fee Refund
If the device is not returned, the setup fee is not refundable, even if the subscription is canceled.
How to Initiate a Return
To request a device return and receive return instructions, please contact us at:
Policy Changes
We may update this Refund Policy from time to time. Any changes will be posted on this page and take effect immediately upon posting.